Reply to topic  [ 10 posts ] 
 parcel pickup points - "Point relais"? 
Author Message

Joined: 22 Nov 2012, 22:39
Posts: 4
Hello,

I am having the problem that I live in a student residence where I cannot receive parcels. Therefore I'm looking for a solution with a "point relais" which seems to be quite popular here in France.

I already managed to buy something on Amazon which got delivered into a tobacco store, because it was a "kiala" pickup point.

But how can I receive parcels at a pickup point when somebody else sends them to me, like from private persons or other online stores which are not in the list of partners of kiala?

It would be nice if somebody who has more experience with the French way of parcel logistics than me could help me a bit here.
I would like to receive parcels as from DHL as well as from UPS.

Thanks & Regards from Nancy,

mechanix


23 Nov 2012, 00:00
Profile

Joined: 19 Sep 2005, 11:06
Posts: 47328
Location: Eure - ex Deux-Sèvres
Hi!

One of you problems is that all suppliers have different transporters, and possibly different authorized "points relais."

In small places, further these change sometimes often, and even the firm's file giving you the address on Internet is not necessarily up to date. In one case for a Free return, had to go to 3 shops, all telling me, there were no longer " point relay ", and that it was in the next larger town at 15 km.

In larger towns, that will probably be easier.

But in general you do not have the choice, of where you want the parcel, because they need to be authorized ( i.e. know the procedures );

See this offer, which may be able to suit you - Has anyone tested it ? (Livraison Easy and Bis)

http://www.ecommercemag.fr/Breves/Colis ... -46257.htm

Yours,

pomhorn


23 Nov 2012, 07:50
Profile

Joined: 15 Jul 2003, 09:35
Posts: 6973
Location: 31 and by a lake in 16
If they are French internet purchases, the websites will tell you the local collection points (i.E; pixmania, cdiscount etc). We use them rather than pay extra delivery charges. If you are purchasing from other sources such as from the UK, can you give a friend's address, or speak to your Dean (or French equivalent) as there must be some arrangements for your college residences.


23 Nov 2012, 08:50
Profile

Joined: 22 Nov 2012, 22:39
Posts: 4
Thanks for your answers!

I'm not sure if that's what i'M looking for at "Livraison Easy and Bis". I'm looking rather for an alternative adress to mail the parcels and not for another delivery service ...
But maybe I didn't understand the french text that well.


23 Nov 2012, 14:06
Profile
User avatar

Joined: 16 Nov 2009, 21:06
Posts: 1324
Location: La Souterraine-23 Depuis sept 2005
Ask at your local Post Office if "Poste Restante" is available. If so, they will act as an address and you will collect from them.

_________________
Le-Dolly ( . )( . )

http://www.pink-electrique.fr


23 Nov 2012, 14:15
Profile WWW

Joined: 22 Nov 2012, 22:39
Posts: 4
Poste restante would be nice. Does that exist in france? I searched for it but didn't find it yet ...

But would that work also with parcels that were not issued by the post or DHL itself?

I mean can a post office receive parcels from UPS?


23 Nov 2012, 14:54
Profile

Joined: 12 May 2005, 11:35
Posts: 6947
Location: 71
Yes, poste restante does exist in France - indeed, given its name, that's probably where it originated! You can find out about it on the La Poste site.

I had a look at the UPS site and couldn't find anything about whether or not they will deliver to a post office. But you can find all the contact information you need to be able to ask them about this here: http://www.ups.com/content/fr/fr/contact/index.html?WT.svl=Footer


23 Nov 2012, 15:24
Profile

Joined: 28 Oct 2005, 22:55
Posts: 4863
mechanix wrote:
Hello,

I am having the problem that I live in a student residence where I cannot receive parcels. Therefore I'm looking for a solution with a "point relais" which seems to be quite popular here in France.

I already managed to buy something on Amazon which got delivered into a tobacco store, because it was a "kiala" pickup point.

But how can I receive parcels at a pickup point when somebody else sends them to me, like from private persons or other online stores which are not in the list of partners of kiala?

It would be nice if somebody who has more experience with the French way of parcel logistics than me could help me a bit here.
I would like to receive parcels as from DHL as well as from UPS.

Thanks & Regards from Nancy,

mechanix


The sender has to use the system, it's called SO Colissimo, here's the link:
http://www.colissimo.fr/so/So_Colissimo.jsp

As a trader I've agreed a deal with the local Geodis depot to collect parcels for me from customers (returns etc.) which I collect from the depot. This halves the cost, but whether they have anything like this for an individual I don't know.


23 Nov 2012, 18:22
Profile

Joined: 19 Sep 2005, 11:06
Posts: 47328
Location: Eure - ex Deux-Sèvres
le-dolly wrote:
Ask at your local Post Office if "Poste Restante" is available. If so, they will act as an address and you will collect from them.


Hi!

Looking at the " Poste Restante "Tariffs there is nothing concerning parcels.

Of course there are Post Offices with Boxes ( rented ) - of different size where professionals can fetch their post. But for occasional parcels that is not satisfying.

So the solution may be the proposed:

http://www.ecommercemag.fr/Breves/Colis ... -46257.htm

Dans le détail, l'offre EASY est une offre de livraison soit à domicile soit en boite aux lettres, soit en mains propres, soit à une tierce personne. Si le destinataire est absent, le messager de Colis Privé prend soin de livrer le colis dans le relais le plus proche du domicile. Colis Privé envoie un e-mail pour informer de l’adresse du relais et de ses horaires d’ouverture.

Yours,

pomhorn


23 Nov 2012, 18:37
Profile

Joined: 22 Nov 2012, 22:39
Posts: 4
ok thanks for your help! I'm trying to do this poste restante procedure ...


01 Dec 2012, 00:14
Profile
Display posts from previous:  Sort by  
Reply to topic   [ 10 posts ] 

Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  

Share this page


Expat Health Insurance in France

Cigna
If you've moved to France, don't forget your expat health insurance. Cigna are experts with over 30 years experience. Get a free quote.

Top 14 rugby on TV5MONDE

TV5 Rugby CompetitionLIVE rugby this May (Sky 799 / Virgin 825) PLUS win tickets to the final, weekend in Paris and sit with Ben Cohen, ex-world cup winner!

Insure Your Holiday Home ‐ In English

Schofields Home InsuranceInsurance for your French holiday home when it's unoccupied or holiday let. Simple to understand French home insurance in plain English. - Get a quote

Need French healthcare?

Essential HealthcareTop ups to French "NHS" medical cover for both expatriate residents and short to medium term EHIC holders visiting France, ideal for holiday home owners. Learn More

Surrender to French!

Frantastique French lessonsFrantastique provides 10-15 minutes daily, personalised French lessons which adapt to your level and interests. Try it out!

French Legal Advice

Stone King
Protect your assets across borders and jurisdictions covering Wills & succession planning, Inheritance Tax, Probate following death of a family member plus more... Visit StoneKing.co.uk for more information.

British Corner Shop

BCS Easter
The online supermarket for expats, selling over 8,000 British products delivered to your door. Start shopping.

Alcoholics Anonymous - Lower Normandy

Alcoholics Anonymous - Lower NormandyNeed help with your alcohol or drinking problem? Are you an alcoholic? Regular English speaking meetings in France. Solution for alcoholics and heavy users who want to stop drinking. We aim to help fellow alcoholics and sufferers recover.

Fast satellite broadband & SKYTV

Astrasat
Subscriptions, product installation and support. Up to 40 times faster than fixed line ADSL connections, UK IP address. Visit Astrasat.tv.

UPVC Windows & Doors, Delivered to France

Maidstone Trade WindowsUK based supplier of quality UPVC windows & doors supplied with 28mm energy rated sealed units. Delivered throughout France. Contact us for your free quotation.

Moving to France for LESS!

AnyVan - Part Load SpecialistsAnyvan is a part load and removal specialist moving anything and everything to/from France - saving up to 75%. Visit AnyVan.com.

Save a Fortune on Currency Exchange

Euro NotesWhether you need advice or an international money transfer quote, FrenchEntree's currency partner - Moneycorp - can help. Visit the France currency exchange zone.

First for telecoms for expats

UK TelecomWe have the biggest range of products at the best value for your money. Professional customer support in English from a highly trained team, save money here.

European Breakdown Cover

European breakdown cover Breakdown Direct offers you great value European breakdown cover and first class service, with 24/7 emergency support from AXA Assistance.

Roofer in Brittany - Stephen Fishlock Eurl

Stephen Fishlock EurlWith over 35 years experience in building, roofing and renovation, I provide a full service from small repairs to new builds. Simply pick up the phone for advice and to arrange a free estimate. I am a fully registered and insured contractor.

French Alps Ski Property

MGM Ski ChaletMGM Constructeur, the leading property developer in the French Alps, currently markets high quality apartments in more than 40 locations: ski resorts, alpine villages and by Lake Annecy. More info

World War 1 - The Centenary Special Edition

World War 1 - The Centenary Special EditionTo mark the centenary of World War 1, the publishers of FrenchEntre magazine have produced a NEW special edition publication - 148 pages of stunning images and amazing history. Click here to buy now!

FrenchEntrée eNewsletters

Free newslettersEnjoy free eNewsletters from FrenchEntrée including: French Property Weekly, Enjoying Life in France, French Proeprty Tips, Bonnes Vacances, Currency update and Tax & Law Quarterly. Click here to find out more.

Financial advice & solutions for people relocating to France

Siddalls Download Siddalls help sheets for "your new life in France" by clicking here.

Avoid unnecessary taxation in France

Euro Notes and CoinsTax planning is essential if you are to avoid paying on to Caesar more than is due to him. Blevins Franks mini-site Explains more